Phidias score rises to 2.5/10
Phidias receives a consistently low overall score primarily due to widespread concerns about customer support responsiveness, technical platform issues, and payout reliability that dominate the review feedback. While some traders report positive experiences with account structures and occasional swift resolutions, the majority of reviews describe significant frustrations including unresponsive email support, account liquidations that allegedly contradict stated rules, unexplained account deactivations, and notably, several cases of approved payouts that were not delivered. The firm appears to struggle most in the dimensions of customer support and trading rules fairness, with traders frequently citing communication delays, dismissive responses to disputes, and inconsistency between published policies and actual account management practices.
Phidias