Privacy Policy

Welcome to PropTraderReviews ("Platform", "we", "our", or "us"). Protecting your privacy and personal information is important to us. This Privacy Policy explains how we collect, store, use, disclose, and safeguard information when you access or use PropTraderReviews, including our rankings, reviews, tools, services, and related communications.

We aim to comply with applicable privacy legislation and data protection standards, including the General Data Protection Regulation ("GDPR"), the California Consumer Privacy Act ("CCPA"), and other applicable privacy laws where required.

By using the Platform you acknowledge that you have reviewed and accepted this Privacy Policy. If you do not agree, you should discontinue use of the Platform. This Policy should be read alongside our Terms of Use.

This Privacy Policy outlines:

• The types of information we collect
• How information is collected and processed
• How we may use or disclose your data
• Your rights and available privacy controls
• How we help protect your information
• How you may contact us regarding privacy matters

1. Information We Collect

To operate, maintain, and improve the Platform, we may collect both personal and non-personal information.

Personal Information

Personal information we may collect includes:

• Your full name
• Email address
• Username and login credentials
• Information submitted through forms, reviews, surveys, or support requests
• Trading interests or preferences voluntarily shared with us
• Marketing consent preferences

Reviews and Public Submissions

Reviews, ratings, and other content voluntarily posted on the Platform may become publicly accessible. You should avoid submitting confidential or sensitive personal information within publicly visible areas of the Platform.

We reserve the right to review, moderate, edit, decline, or remove content that violates our Terms of Use or appears misleading, fraudulent, abusive, defamatory, or otherwise inappropriate.

Automatically Collected Information

Certain technical and usage-related information may be collected automatically, including:

• Browser type and version
• Operating system and device information
• IP address
• General geographic location
• Referral URLs and traffic sources
• Pages visited and interaction data
• Session duration and navigation behaviour

Analytics and Session Technologies

We may use analytics services, diagnostic tools, and session technologies to understand how users interact with the Platform, improve performance, identify technical issues, and help prevent abuse. These tools may collect:

• Page activity and navigation patterns
• Feature usage and interaction events
• Device and browser metadata
• Error and crash reports

Where required by applicable law, such technologies will only be enabled after receiving appropriate consent. We do not intentionally capture passwords or confidential authentication information through these technologies.

Cookies and Tracking Technologies

We may use cookies, local storage, and similar technologies to:

• Store user preferences and session state
• Improve website functionality
• Measure traffic and performance metrics
• Support advertising and remarketing initiatives

Third-party providers including Google and Meta may also use tracking technologies to deliver relevant advertisements and analyse campaign performance. Users may control cookie settings through their browser or available consent management tools.

2. How We Use Your Information

Platform Operations

• Operating and maintaining the Platform
• Managing user accounts and authentication
• Sending transactional emails such as email verification and password reset codes
• Providing rankings, reviews, and platform functionality
• Responding to customer support requests

Improving User Experience

• Personalising content and recommendations
• Analysing user engagement and trends
• Enhancing platform functionality, speed, and security

Communications

We may contact you regarding:

• Account notifications and security alerts
• Policy or service updates
• Customer support matters
• Marketing or promotional communications - only where you have provided explicit consent at registration

You may withdraw consent to marketing communications at any time by unsubscribing via the link in any marketing email or by contacting us.

Review Integrity and Research

We may analyse user behaviour and review submissions to improve ranking accuracy, detect fraudulent activity, and support general market research.

Security and Abuse Prevention

• Detecting suspicious or unauthorised activity
• Preventing manipulation of reviews or rankings
• Enforcing our Terms of Use
• Protecting the Platform, users, and business operations

Legal and Regulatory Compliance

We may process or disclose information where reasonably necessary to comply with applicable laws, regulations, legal obligations, or lawful governmental requests.

3. Legal Basis for Processing

Where applicable under the GDPR or similar regulations, we process personal data on one or more of the following legal grounds:

• Consent - e.g. marketing emails, where you have opted in
• Contractual necessity - to provide the services you have requested
• Legal obligation - where processing is required by law
• Legitimate interests - operating the Platform, preventing fraud, performing analytics, and promoting our services where legally permitted

Where permitted by law, you may object to processing based on legitimate interests by contacting us.

4. Information Sharing and Disclosure

We do not sell personal information to third parties.

Information may be shared in the following situations:

Service Providers

We may share information with trusted vendors assisting with:

• Website hosting and infrastructure
• Analytics services
• Security and fraud monitoring
• Email delivery (transactional and marketing)
• Technical support

All service providers are required to handle your data in accordance with this Policy and applicable law.

Advertising and Analytics Partners

Limited technical and behavioural information may be shared through tracking technologies for analytics, advertising measurement, and remarketing. We do not intentionally share directly identifying personal information with advertising providers without your consent.

Legal Requirements

We may disclose information where required to:

• Comply with applicable laws or regulations
• Respond to lawful legal processes or governmental requests
• Protect our legal rights and interests
• Protect the safety of our users or the public

Business Transactions

Information may be transferred as part of a merger, acquisition, restructuring, or sale of business assets. We will notify you via email or prominent notice on the Platform if such a transfer results in a material change to how your data is used.

Aggregated Data

We may share anonymised or aggregated information that does not reasonably identify any individual.

5. Data Retention

We retain personal information for as long as your account is active or as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we will securely delete or anonymise it.

Reviews and public content you have submitted may be retained after account closure for platform integrity purposes, in anonymised form where practicable.

6. Data Security

We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These include encrypted data transmission (HTTPS/TLS), hashed password storage, access controls, and regular security reviews.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. If you suspect a security breach affecting your account, please notify us immediately.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access - request a copy of the personal data we hold about you
• Rectification - request correction of inaccurate or incomplete data
• Erasure - request deletion of your personal data ("right to be forgotten"), subject to legal retention requirements
• Restriction - request that we limit how we process your data
• Portability - receive your data in a structured, machine-readable format
• Objection - object to processing based on legitimate interests or for direct marketing
• Withdraw consent - where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, contact us. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

8. Children's Privacy

The Platform is intended for users aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly. If you believe a minor has provided us with personal data, please contact us.

9. International Data Transfers

Your information may be processed or stored in countries outside your own, including countries that may not provide the same level of data protection as your home jurisdiction. Where we transfer data internationally, we take appropriate safeguards to ensure your information remains protected in accordance with this Policy and applicable law.

10. Third-Party Links

The Platform contains links to third-party websites, including Prop Firm sites. This Privacy Policy applies only to PropTraderReviews. We are not responsible for the privacy practices of any third-party site and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email. Your continued use of the Platform after any update constitutes acceptance of the revised Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please use our Contact page.