← All news
News August 28, 2026

Funded Futures Family score dips to 8.7/10

Funded Futures Family's strong overall score of 8.7 reflects genuinely impressive customer support performance, with multiple traders consistently praising specific staff members for rapid response times and issue resolution, which directly supports the perfect 10 rating in that category. However, this aggregate score masks a significant concern raised by two traders who reported account closure and payout difficulties, suggesting potential inconsistencies between the firm's stated policies and actual implementation that warrant careful consideration despite the overwhelming volume of positive feedback. The substantial disparity between the predominantly five-star reviews and the occasional harsh one-star accounts raises questions about whether traders are experiencing fundamentally different treatment pathways, making it important for prospective clients to thoroughly understand the firm's account verification and payout procedures before committing capital.