Lucid Trading score dips to 2.5/10
Lucid Trading's overall score of 2.5 reflects significant concerns raised across multiple dimensions, particularly in customer support and trading rules fairness where the firm received only 1 out of 10. While some traders praised fast payouts and the user-friendly platform technology, the majority of reviews documented serious issues including account bans related to chargeback disputes that traders claim were unfounded, permanent closures for alleged coordinated trading activity among household members, forfeiture of profitable accounts upon Live promotion, and unresponsive or dismissive customer support during disputes. The firm's low scores in customer support and fairness appear directly tied to traders' frustration with account decisions made without adequate explanation or appeal processes, which became especially acute when payouts were involved, though a small number of satisfied traders did acknowledge positive experiences with execution and payouts.
Lucid Trading