Topstep score rises to 9.2/10
Topstep's strong overall score of 9.2 reflects widespread trader satisfaction with its customer support responsiveness, fair trading rules, and platform functionality, with the vast majority of reviews praising quick assistance and reliable payouts when rules are followed. However, the score is tempered by isolated but significant concerns raised in negative reviews, including account access issues persisting over multiple days and a payout processing error where the firm declined to assist with recovery procedures. The firm appears to excel in customer service and operational transparency, though these occasional service disruptions and handling gaps suggest room for improvement in technical issue resolution and customer recovery assistance.
Topstep